Hot Topic in Garden City, NY Open now

Reviews about Hot Topic

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  November 30, 2019, by Brooke White
  Today my girlfriend and I went shopping for Halloween costumes and tried them on in the dressing room. While I was waiting for my girlfriend to try her costume on, a short assistant manager with dark hair a sling on her arm practically accused us of stealing. Several girls went into the dressing room at the same time before us, yet she blamed us (we went in separately and a sales associate counted our items). The manager would not stop staring at me from less than 4 feet away. My girlfriend opened the door of the dressing room and asked me how it looked, and the manager stared at her while she was practically half naked. She proceeded to question me about items she "saw me put in my bag". I handed the bag to a sales associate when I paid and nothing was in it. The sales associate was very kind and helpful and stuck up for us, because she knew who actually stole the items that were missing. She didn't give her name, but she was taller with purple dyed hair and she was very helpful (suggested buying a tote to receive discounts, helped us find what we wanted etc.). However, even after standing up for us, the manager did not apologize, and proceeded to call security. While we paid, she continued to stand next to us and stare at us. Needless to say, I will never return to the store in this mall again.